Privacy Policy

Last Updated: January 1, 2025

Table of Contents

Your privacy matters to us. ODEN – Obesity Doctor Engagement Network is committed to protecting the personal information of all users, members, and visitors of our platform. Please read this policy carefully to understand how we collect, use, and safeguard your data.

1. Introduction

 

Welcome to ODEN – Obesity Doctor Engagement Network (“ODEN,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect information about you when you access or use our website located at www.oden.care and any related platforms, services, or applications (collectively, the “Platform”).

By using our Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our Platform.

2. Information We Collect

 

We collect information in the following ways:

a) Information You Provide Directly

  • Full name, professional title, and medical specialty
  • Email address, phone number, and institutional affiliation
  • Account login credentials (username and password)
  • Communications submitted through contact forms, surveys, or support requests
  • CME participation records and assessment responses

b) Information Collected Automatically

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs and device identifiers
  • Cookies and similar tracking technologies

c) Information from Third Parties

We may receive information about you from third-party partners, professional medical organizations, or when you log in through integrated platforms (e.g., LinkedIn Professional Login).

3. How We Use Your Information

 

ODEN uses the information collected to:

  • Provide and manage Platform services — including account registration, CME program access, and content personalization
  • Communicate with you — to send program updates, educational newsletters, event invitations, and service notifications
  • Improve our Platform — by analyzing usage patterns, conducting research, and optimizing user experience
  • Ensure compliance and safety — to detect and prevent fraud, unauthorized access, or violations of our Terms & Conditions
  • Process CME credits — to verify participation, issue certificates, and maintain continuing education records
  • Fulfill legal obligations — where required by applicable laws or regulatory bodies in the healthcare and pharmaceutical sectors

4. Sharing of Information

 

ODEN does not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our Platform (e.g., email delivery, hosting, analytics), bound by confidentiality agreements
  • Educational Partners: Accredited CME providers or co-sponsoring medical organizations, strictly for program administration purposes
  • Legal Requirements: When required by law, court order, or regulatory authority
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred with prior notice

All sharing is conducted in compliance with applicable healthcare data protection regulations.

5. Cookies & Tracking Technologies

 

Our Platform uses cookies and similar technologies to enhance functionality and improve user experience. Types of cookies we use include:

  • Essential Cookies: Required for core Platform functionality such as login sessions and navigation
  • Analytics Cookies: Help us understand how users interact with the Platform (e.g., Google Analytics)
  • Preference Cookies: Remember your settings and customization preferences across sessions

You may disable cookies through your browser settings; however, this may affect the functionality of certain Platform features. A cookie consent banner will be displayed on your first visit to the Platform.

6. Data Security

 

ODEN employs industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted to and from our Platform
  • Secure, access-controlled servers with regular security audits
  • Internal data access policies limited to authorized personnel only
  • Regular vulnerability assessments and system monitoring

While we strive to protect your data, no method of transmission over the Internet is 100% secure. In the event of a data breach affecting your rights, we will notify you in accordance with applicable law.

7. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Specifically:

  • Active accounts: Data is retained for the duration of your membership and for a reasonable period following account closure
  • CME records: Participation records and certificates may be retained for up to 7 years for accreditation compliance purposes
  • Communication logs: Contact form submissions are retained for up to 2 years for service and audit purposes

8. Your Rights

 

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data, subject to legal obligations
  • Right to Object: Object to processing of your data for direct marketing or profiling purposes
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at privacy@oden.care. We will respond within 30 days of receiving your request.

9. Contact Us

 

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

ODEN – Obesity Doctor Engagement Network

New York, New York, USA

Phone: +1 (917) 370-2346

Email: privacy@oden.care

Website: www.oden.care